I recently completed a rental of a property through Stonehouse Lettings and I found them to be very professional and a pleasure to deal with.I would highly recommended them to anyone looking to rent a property in the Aberdeen area.
As a home owner who is letting her property while abroad for work, I’ve been very satisfied with the services provided by Stonehouse. I’ve had repeat tenancy renewals and from all accounts my tenants …have also been satisfied.Whenever a maintenance issue arises, I get a clear summary of the problem, recommended repair, and cost ASAP. I aim in response to ensure the fix costs are reviewed and approved as rapidly as possible to minimise disruption to my tenants.
My statements are clear, and I can easily track rental maintenance costs. Any issues with utilities and council tax for short unoccupied periods have also been resolved for me. I get clear reports on inventory and condition checks.
I have also had great success with occupancy, and credit Stonehouse with recommending rate tariffs and reliably finding good tenants.
Shout out to Amy who has been so helpful with getting the short term repair for my boiler completed and helping me plan the long term replacement strategy.
I would recommend Stonehouse Lettings.
Great communication, nice staff,prompt replies to emails paperwork was easily sorted and flexible.